Reference number: CH000013

Emm386 error #00.

Issue:

Emm386 error #00

Solution:

This error is caused by adding RAM. If you have recently added RAM to the computer, we would first recommend that you power off your computer, open it (being aware of ESD) and remove the added RAM.

If you continue to get the same issue or you have not added RAM, we would recommend that you press the F8 key as your computer is booting when the screen says "Starting MS-DOS." This will give a step by step confirmation prompt. Press "Y" to say yes to everything that comes up until you encounter the EMM386 error message.

Once you have located the line causing this EMM386 error, reboot the computer and press F5 when the screen says "Starting MS-DOS."

If you receive this error on your EMM386 line, ensure that your EMM386 line only reads:

DEVICE=C:\Windows\EMM386.EXE NOEMS