Reference number: CH000015
Each time the computer
boots I receive a prompt for the time and date.
Issue:Each time the computer boots I receive
a prompt for the time and date.
Cause:
- Missing autoexec.bat / config.sys.
- Bad or missing CMOS
/ RTC battery.
Solution:If your computer has been able to keep the time and date in the past
and has suddenly started prompting you for the time and date, and you
are running Microsoft Windows 95,
Windows 3.x, or MS-DOS, verify that the computer has an autoexec.bat
and config.sys file. If this file is missing it
will need to be recreated or restored from a backup.
It is common for computers using an Intel
80286 and lower processor to not have
a CMOS / RTC battery. If your computer does not have a CMOS / RTC
battery, it is functioning as designed.
If you have a computer later than a
80286 or a computer that has been built in the last few years, it is
likely that your CMOS or RTC battery has died. Contact your computer
and/or motherboard manufacturer to purchase a replacement battery or
if you have a coin cell battery on your motherboard you may also
want to simply find a replacement online or through a local
electronics store such as Radio Shack.
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