Reference number: CH000205

Loud pop or crack when turning on computer.

Issue:

Loud pop or crack when turning on computer.

Cause:

Computer speakers are amplified speakers.

Solution:

Similar to powered stereo speakers, it is normal to hear a pop or crack from computer speakers when they receive or lose power and/or when the device connected to the speakers is turned off.

If the noise continues after the computer and speakers have been turned on, it is not normal. We recommend that you first attempt to move the speakers to an alternate location to make sure that the noise is not being cause by something around the speakers. If this does not resolve the issue, unfortunately, it is possible that the speakers are failing or a component within the speakers have already failed.

Additional information:

• See document CH000302 for additional information about other noises that can come from a computer.