Reference number: CH000222

How to fix an invalid page fault.

Issue:

How to fix an invalid page fault.

Additional information:

An invalid page fault is caused when the operating system or a software program attempts to store or call a segment or block of the computer's memory that does not exist. Because of the invalid call, the program will generate an invalid page fault error message and terminate the program or process to prevent additional issues.

Cause:

There are several reasons a computer may generate an Invalid Page fault error. Below are few of those possibilities.

1. Incompatibility or issue with the software programs.
2. Issues with the computer memory.

Solution:

Remove all TSRs

Disable or unload any TSRs or programs currently running before running the program causing the GPF.

Additional information on how to end task a TSR can be found on document CHTSR.

Delete all program temporary files

Delete all temporary files that may still be residing on the hard disk drive from currently or previously running programs.

Additional information on how to remove temporary file can found on document CH000225.

Run Scandisk / Defrag

Attempt to run scandisk / defrag on the hard disk drive as it could be possible your hard disk drive may have an issue causing the swap file or data files to become corrupt or invalid

Additional information on scandisk can be found on our scandisk page.

Additional information on defrag can be found on our defrag page.

Update software or check for software patches

If you are experiencing invalid page faults in only one program, verify that the software program is compatible with the operating system you are running the program within. Also verify with the manufacturer or vendor of the software program that there are no available patches or updates for the program that may help or resolve your issue.

Recently installed software / hardware

If you have recently installed new software or hardware, attempt to uninstall or reinstall that software / hardware to verify it is not causing your issue.

Bad Memory, invalid bits or physically bad memory

It is possible that bad memory can cause Illegal Operations. If you have recently added memory to the computer it is recommended that it first be removed to verify that you are not experiencing conflictions with the recently installed memory.

If no memory has been recently added to the computer it is recommended you follow all other steps found on this page before replacing the memory within the computer.